Help CenterWhy can I not sign in?
Account & troubleshooting

Why can I not sign in?

Try these steps in order:

  1. Double-check your email for typos and make sure it is the address you signed up with.
  2. Wrong password? Tap Reset password on the sign-in screen and check your inbox (and spam folder).
  3. If you originally signed up with Apple or Google, use that button instead of email and password.
  4. Seeing a message about too many attempts? Wait a few minutes and try again, or reset your password.
  5. Still stuck? Email support@gigrealapp.com from the address on your account and we will get you back in.
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