FAQs

Frequently asked questions

Everything about tracking your mileage, earnings, and expenses with GigReal.

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Getting started
Plans & billing
Earnings & tracking
Mileage & taxes
Privacy & security
Help & account
What is the GigReal app?+

GigReal is an iPhone app that tracks your gig work money. It adds up your earnings, logs your miles with GPS, and tracks your expenses across Uber, Lyft, DoorDash, Walmart Spark, and 10+ gig apps. You see what you really make, and you save money at tax time.

Who is GigReal designed for?+

Gig drivers. Rideshare, food delivery, grocery, and package delivery. GigReal connects to Uber, Lyft, DoorDash, Amazon Flex, Instacart, Walmart Spark, Grubhub, Shipt, Roadie, goPuff, and inDrive — and you can track one app or several at once.

Is GigReal available on Android?+

Not yet — GigReal is iPhone-only right now, and there's no Android date to share. Join the email list in the footer and you'll know the day it ships.

How much does GigReal cost?+

GigReal has three plans: Essential at $4.99/month ($49.99/year), Premium at $8.99/month ($89.99/year), and Premium Pro at $15.99/month ($159.99/year). Every plan starts with a 14-day free trial.

Is GigReal free?+

GigReal starts with a free 14-day trial, so you can try it before paying. After that, plans start at $4.99/month for Essential with manual tracking — Premium and Premium Pro add AutoSync, which imports your earnings automatically.

How does GigReal track my earnings?+

Three ways. AutoSync, on Premium and Premium Pro, links your gig accounts and imports your earnings automatically — verified from the source. Smart Capture turns your trip screenshots into records. Or add an entry yourself in a few seconds.

What are Trip Identifier and Smart Capture?+

When a trip offer pops up, trigger GigReal and a Live Activity shows the offer's real pay per hour and per mile — before you accept. Trips you take land in your earnings automatically, and anything uncertain goes to Smart Capture for a quick review. Works best on Uber and Lyft today, with Uber Eats and Spark in beta.

Does GigReal work with Walmart Spark?+

Yes. Connect Spark with AutoSync to import your earnings automatically, and use Trip Identifier — in beta on Spark — to see what an offer really pays per mile before you accept it.

What performance data does GigReal show?+

Your real pay per hour and per mile, booked time versus downtime, your best days and hours to drive, and which apps pay you best — based on what you actually earned, not guesses.

Can I set and track goals?+

Yes. Set daily, weekly, and monthly earnings goals in the Earnings section, and watch the progress bars fill as you work.

Can I access my data on multiple devices?+

Yes. Sign in to your account and your earnings, miles, and expenses sync across your devices.

How does GigReal track my mileage?+

Automatically, with GPS. Every work drive is logged with timestamps — the written record the IRS expects for the mileage deduction. You can also add miles by hand. At the 2026 IRS rate, every 1,000 miles you log is a $725 deduction.

Can I add expenses like insurance and fees?+

Yes. Log insurance, platform fees, gas, and any other work expense — snap the receipt and GigReal files it. You'll see your net earnings: what you actually keep.

Can I export my data for taxes?+

Yes. Export your earnings, miles, and expenses and hand the report straight to your tax preparer. GigReal keeps an IRS-ready log all year, so tax time is one export instead of a shoebox of guesses.

Is my data safe? Does GigReal sell it?+

Your connection is read-only: GigReal imports your earnings data only and can't take any action in your gig accounts. GigReal never stores your gig-app passwords and does not sell your data. You can disconnect any platform anytime in Manage Account → Linked Accounts.

Will connecting my account get me in trouble with Uber or Lyft?+

GigReal is a read-only tracking tool, and no major platform has publicly documented closing accounts for using income-tracking apps. That said, GigReal can't speak for how any platform enforces its own terms — review your platform's current policy if you have concerns.

Why isn't my mileage tracking working?+

Check that Location is set to Always for GigReal in your iPhone Settings, and that GPS is on. Still stuck? Restart the app — and if it keeps happening, email support@gigrealapp.com.

What if I forget my password?+

Tap Forgot Password on the login screen and follow the steps in the email.

How do I report a bug or suggest a feature?+

Use the Improvement Hub in the app — Feedback in the sidebar menu. The team reviews every submission, and you'll get updates as yours moves forward.

How do I delete my account and data?+

You can delete your account and data inside the app, or email support@gigrealapp.com and we'll take care of it.

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Still have questions?

We're happy to help — or just try GigReal free for 14 days and see your real pay for yourself.