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Last Updated: April 5, 2026
Welcome to GigReal. These Terms of Use (the “Terms” or “Agreement”) govern your access to and use of the GigReal website located at https://www.gigrealapp.com (the “Site”), the GigReal mobile application (the “App”), and any related services, software, tools, features, content, communications, and platforms we make available (collectively, the “Service”).
These Terms form a binding agreement between you and GigReal App LLC (“GigReal,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.
By accessing or using the Service, you agree to be legally bound by these Terms.
We may update these Terms from time to time. We will post the revised version on the Site and/or in the App and update the “Last Updated” date. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the revised Terms.
Certain features of the Service may be subject to additional terms, policies, or guidelines. If there is a conflict between these Terms and any supplemental terms for a specific feature, the supplemental terms will control for that feature.
GigReal is a software platform designed to help gig workers track, organize, and better understand work-related information such as earnings, mileage, shifts, expenses, schedules, budgets, goals, linked account data, analytics, notifications, and related insights. The Service may include, among other things:
GigReal does not operate or control any third-party gig platforms or services you may link to the Service. Your use of any third-party service is governed solely by your agreement with that third party, and GigReal is not responsible for the acts, omissions, policies, data practices, availability, or terms of any third-party service.
You must be at least eighteen (18) years old to use the Service, including all AI-powered features.
By using the Service, you represent and warrant that you have the legal capacity to enter into these Terms.
You agree to use the Service only in compliance with applicable law, regulation, and these Terms. You are solely responsible for obtaining any licenses or permits applicable to your gig work.
If you are an employee, contractor, or agent of a company that competes with GigReal, you may not access or use the Service without GigReal’s prior written consent.
To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to keep that information updated.
We may allow account registration and login through email and password, Apple Sign-In, Google Sign-In, or other supported authentication methods.
You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. If you believe your account has been compromised, contact us promptly at support@gigrealapp.com.
If supported in the App, you may initiate deletion of your account through the App. Account deletion may result in permanent loss of access to your saved data, linked accounts, settings, receipt images, credits, and entitlements, subject to our Privacy Policy and any retention required or permitted by law. GigReal is not liable for any loss resulting from account deletion.
You may connect third-party gig platform accounts to the Service. By doing so, you authorize GigReal to access, retrieve, store, display, and process data from those linked accounts as needed to provide the Service and related features.
Your use of linked or integrated third-party services remains subject to those third parties’ own terms, conditions, and privacy practices.
GigReal is not responsible for third-party services, including their availability, accuracy, data practices, actions, omissions, fees, or policies. This includes third-party AI service providers whose technology powers GigReal AI features.
Subject to your compliance with these Terms, GigReal grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal use and your own internal business use in connection with your own individual gig work.
You may not:
The Service, including all software, design, content, visual interfaces, trademarks, logos, AI systems, and related intellectual property, is owned by GigReal and its licensors and is protected by applicable law. Any unauthorized use of the Service or its content is strictly prohibited.
If you send us suggestions, ideas, or feedback about the Service, you grant GigReal the right to use it freely for any purpose without restriction or compensation to you.
“User Content” means any content you upload, submit, store, send, or otherwise make available through the Service, including text, prompts submitted to GigReal AI, messages, receipt images, screenshots, photos, support attachments, issue reports, and suggestions.
You represent and warrant that:
You grant GigReal a non-exclusive, worldwide, royalty-free, revocable license to host, store, reproduce, process, modify, analyze, and use your User Content as necessary to provide, maintain, secure, improve, and support the Service, including for recognition, analytics, automation, support, and AI-related functionality, subject to our Privacy Policy.
We reserve the right (but have no obligation) to review, remove, or modify any User Content that we, in our sole discretion, determine violates these Terms or is otherwise objectionable. GigReal is designed as a private, individual user service and does not provide general user-to-user public sharing features as part of the core Service unless explicitly stated.
GigReal AI is an artificial intelligence-powered chat experience built into the App. It can help you understand how to use the App, provide insights about your earnings and gig performance, and answer questions about your data. AI and automated functionality may also power other features within the Service, including Smart Capture and receipt recognition.
ALL OUTPUTS AND RESPONSES GENERATED BY GIGREAL AI OR ANY AI FEATURE ARE PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY. THEY DO NOT CONSTITUTE FINANCIAL, TAX, LEGAL, ACCOUNTING, EMPLOYMENT, INSURANCE, OR OTHER PROFESSIONAL ADVICE AND ARE NOT A SUBSTITUTE FOR YOUR OWN JUDGMENT OR FOR ADVICE FROM A QUALIFIED PROFESSIONAL. YOU SHOULD NOT RELY SOLELY ON AI-GENERATED CONTENT WHEN MAKING ANY SIGNIFICANT DECISION.
GigReal makes no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of any AI-generated or automated content. AI responses may be inaccurate, incomplete, or unsuitable for your specific situation. You remain solely responsible for reviewing outputs and making your own decisions.
When you use GigReal AI, your prompts and relevant account data are shared with third-party AI service providers acting on our behalf, subject to contractual and legal restrictions, to generate responses. AI conversation content is also logged through GigReal’s service infrastructure for operational purposes. Please review our Privacy Policy for full details on how your data is handled in connection with AI Features.
In addition to the prohibitions in Section 10, you agree not to use AI Features to:
GigReal AI and other AI Features may be updated, modified, suspended, or discontinued at any time at GigReal’s sole discretion, with or without notice. GigReal has no liability for any modification or discontinuance of AI Features.
The Smart Expense Capture feature requires access to your device camera. By enabling this feature, you grant GigReal permission to access your camera solely for the purpose of photographing receipts for expense tracking. GigReal will not access your camera for any other purpose.
Receipt images are processed on your device using Apple’s built-in optical character recognition (OCR) technology. No image data is transmitted to GigReal’s servers unless you affirmatively choose to save the expense.
In addition to camera-based receipt capture, Smart Capture may process screenshots or user-submitted images for trip identification and work-entry recognition features. Screenshots submitted through Smart Capture are not retained as standalone files on GigReal’s servers. However, trip details and metadata extracted during recognition processing — such as trip identifiers and related work information — may be logged for operational and product improvement purposes, subject to our Privacy Policy. If you choose to save a resulting work entry, that record is stored in your account.
Saving an expense or work entry is an affirmative action by you. You may delete saved expenses and associated receipt images from your account at any time through the App.
You agree not to:
Certain features of the Service require payment, subscription enrollment, or the use of consumable credits. Pricing and feature availability are presented to you at the time of purchase or within the App.
If you purchase a subscription, trial, upgrade, or in-app item through the App, billing is handled through Apple’s in-app purchase system. GigReal does not directly collect or store your payment card information.
Some plans may include free trials or promotional access periods. Unless cancelled before the trial ends in accordance with Apple’s rules or the terms presented to you at signup, paid access may begin automatically. You are responsible for cancelling before the trial period expires if you do not wish to be charged.
Some subscription plans include consumable credits that may be used to connect third-party gig accounts or unlock specific features. Credits:
Credits included in or purchased as part of a subscription plan may be forfeited upon cancellation or termination of that plan, to the extent permitted by law.
Subscriptions automatically renew at the end of each billing cycle unless cancelled before the applicable renewal date. You are responsible for managing your subscription and cancellations through your Apple account settings. Cancellation takes effect at the end of the current billing period; you will retain access through the end of that period.
Because all purchases are processed through Apple, refund requests must be submitted to Apple in accordance with Apple’s refund policies. GigReal does not issue direct refunds for App Store purchases except where required by law.
GigReal reserves the right to change subscription or credit pricing for future billing cycles. We will provide advance notice of any price changes. Your continued use of the Service after a price change takes effect constitutes your agreement to pay the updated price.
You are responsible for any applicable taxes on your purchases. Apple may collect and remit taxes as required by applicable law.
Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, disclose, and protect your information, including in connection with AI Features, Smart Capture, analytics SDKs, and linked account data. Please read it carefully.
You may stop using the Service at any time. If available, you may also delete your account through the App.
We may suspend or terminate your access to the Service, with or without notice, if:
Upon termination, your right to use the Service ends immediately. GigReal has no liability to you for any suspension or termination. The following provisions survive termination: Sections 6.3, 6.4, 7.3, 14, 15, 16, 17, and any provisions that by their nature should survive.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. GIGREAL DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
GIGREAL DOES NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIGREAL AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, CREDITS, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE, THESE TERMS, ANY AI-GENERATED CONTENT, OR ANY INACCURACY IN SMART CAPTURE OR SMART EXPENSE CAPTURE RESULTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIGREAL’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO GIGREAL FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless GigReal and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-laws principles.
Before filing any claim, you agree to first contact us at support@gigrealapp.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within thirty (30) days of receiving your written notice.
Except for disputes that qualify for small claims court or claims seeking injunctive or equitable relief related to intellectual property or proprietary rights, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules (including the Consumer Arbitration Rules where applicable). The arbitration shall take place in New Jersey, or at such other location as the parties may mutually agree. Judgment on the award may be entered in any court of competent jurisdiction.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND GIGREAL AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. If a court finds this waiver unenforceable as to a specific dispute, the arbitration provisions of this Section shall not apply to that dispute.
Nothing in this Section prevents either party from seeking relief in small claims court for eligible disputes or seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, or other proprietary rights.
If you access or download the App through the Apple App Store, you acknowledge that:
We may modify, suspend, discontinue, or update all or part of the Service, including any AI Features, at any time and with or without notice, subject to applicable law. GigReal has no liability to you or any third party for any modification, suspension, or discontinuance of the Service or any of its features.
These Terms and any policies or supplemental terms referenced herein constitute the entire agreement between you and GigReal regarding the Service and supersede all prior agreements or understandings.
If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of that provision.
You may not assign or transfer these Terms or any rights or obligations herein without our prior written consent. GigReal may freely assign these Terms as part of a merger, acquisition, reorganization, sale of assets, or by operation of law.
Except as expressly stated with respect to Apple in Section 18, these Terms do not create any third-party beneficiary rights.
If you have questions about these Terms, contact us at:
GigReal App LLC
New Jersey, USA
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.