GigReal Terms of Use

Last Updated: April 5, 2026

Welcome to GigReal. These Terms of Use (the “Terms” or “Agreement”) govern your access to and use of the GigReal website located at https://www.gigrealapp.com (the “Site”), the GigReal mobile application (the “App”), and any related services, software, tools, features, content, communications, and platforms we make available (collectively, the “Service”).

These Terms form a binding agreement between you and GigReal App LLC (“GigReal,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

1. ACCEPTANCE OF TERMS

1.1 Binding Agreement

By accessing or using the Service, you agree to be legally bound by these Terms.

1.2 Changes to These Terms

We may update these Terms from time to time. We will post the revised version on the Site and/or in the App and update the “Last Updated” date. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the revised Terms.

1.3 Additional Terms

Certain features of the Service may be subject to additional terms, policies, or guidelines. If there is a conflict between these Terms and any supplemental terms for a specific feature, the supplemental terms will control for that feature.

2. DESCRIPTION OF THE SERVICE

GigReal is a software platform designed to help gig workers track, organize, and better understand work-related information such as earnings, mileage, shifts, expenses, schedules, budgets, goals, linked account data, analytics, notifications, and related insights. The Service may include, among other things:

  1. Manual and automated work tracking tools;
  2. Smart Expense Capture with receipt recognition;
  3. Smart Capture and trip-related recognition tools that may process screenshots or user-submitted images for trip and work-entry recognition features;
  4. A Notification Center for account activity and important updates;
  5. Earnings goals, budget setup, and work schedule planning tools;
  6. Linked third-party gig account imports and AutoSync;
  7. Productivity and analytics features; and
  8. AI-powered chat, summaries, automation, and insight features (GigReal AI).

GigReal does not operate or control any third-party gig platforms or services you may link to the Service. Your use of any third-party service is governed solely by your agreement with that third party, and GigReal is not responsible for the acts, omissions, policies, data practices, availability, or terms of any third-party service.

3. ELIGIBILITY

3.1 Minimum Age

You must be at least eighteen (18) years old to use the Service, including all AI-powered features.

3.2 Legal Capacity

By using the Service, you represent and warrant that you have the legal capacity to enter into these Terms.

3.3 Compliance with Law

You agree to use the Service only in compliance with applicable law, regulation, and these Terms. You are solely responsible for obtaining any licenses or permits applicable to your gig work.

3.4 Competitors

If you are an employee, contractor, or agent of a company that competes with GigReal, you may not access or use the Service without GigReal’s prior written consent.

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Creation

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to keep that information updated.

4.2 Sign-In Methods

We may allow account registration and login through email and password, Apple Sign-In, Google Sign-In, or other supported authentication methods.

4.3 Account Security

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. If you believe your account has been compromised, contact us promptly at support@gigrealapp.com.

4.4 Account Deletion

If supported in the App, you may initiate deletion of your account through the App. Account deletion may result in permanent loss of access to your saved data, linked accounts, settings, receipt images, credits, and entitlements, subject to our Privacy Policy and any retention required or permitted by law. GigReal is not liable for any loss resulting from account deletion.

5. THIRD-PARTY SERVICES AND LINKED ACCOUNTS

5.1 Linked Accounts

You may connect third-party gig platform accounts to the Service. By doing so, you authorize GigReal to access, retrieve, store, display, and process data from those linked accounts as needed to provide the Service and related features.

5.2 Third-Party Terms

Your use of linked or integrated third-party services remains subject to those third parties’ own terms, conditions, and privacy practices.

5.3 No Responsibility for Third Parties

GigReal is not responsible for third-party services, including their availability, accuracy, data practices, actions, omissions, fees, or policies. This includes third-party AI service providers whose technology powers GigReal AI features.

6. LICENSE AND INTELLECTUAL PROPERTY

6.1 Limited License

Subject to your compliance with these Terms, GigReal grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal use and your own internal business use in connection with your own individual gig work.

6.2 Restrictions

You may not:

  1. Copy, reproduce, distribute, publicly display, or publicly perform the Service except as expressly permitted;
  2. Modify, adapt, translate, reverse engineer, decompile, or create derivative works from the Service except as allowed by applicable law;
  3. Rent, lease, sublicense, resell, or commercially exploit the Service or any AI-generated outputs for the benefit of third parties;
  4. Use the Service to develop or support a competing product or service;
  5. Interfere with or disrupt the Service or its infrastructure; or
  6. Access the Service by automated means in a manner that imposes unreasonable demands on our systems.

6.3 Ownership

The Service, including all software, design, content, visual interfaces, trademarks, logos, AI systems, and related intellectual property, is owned by GigReal and its licensors and is protected by applicable law. Any unauthorized use of the Service or its content is strictly prohibited.

6.4 Feedback

If you send us suggestions, ideas, or feedback about the Service, you grant GigReal the right to use it freely for any purpose without restriction or compensation to you.

7. USER CONTENT

7.1 Definition

“User Content” means any content you upload, submit, store, send, or otherwise make available through the Service, including text, prompts submitted to GigReal AI, messages, receipt images, screenshots, photos, support attachments, issue reports, and suggestions.

7.2 Your Responsibility

You represent and warrant that:

  1. You own or have the necessary rights to provide your User Content;
  2. Your User Content does not violate any law or any third-party rights;
  3. Your User Content is accurate to the extent required for the features you use; and
  4. Any receipt images or screenshots you submit are of documents and content in your lawful possession and are submitted for legitimate expense or work-tracking purposes only.

7.3 License to GigReal

You grant GigReal a non-exclusive, worldwide, royalty-free, revocable license to host, store, reproduce, process, modify, analyze, and use your User Content as necessary to provide, maintain, secure, improve, and support the Service, including for recognition, analytics, automation, support, and AI-related functionality, subject to our Privacy Policy.

7.4 Monitoring

We reserve the right (but have no obligation) to review, remove, or modify any User Content that we, in our sole discretion, determine violates these Terms or is otherwise objectionable. GigReal is designed as a private, individual user service and does not provide general user-to-user public sharing features as part of the core Service unless explicitly stated.

8. GIGREAL AI AND AI FEATURES

8.1 Description

GigReal AI is an artificial intelligence-powered chat experience built into the App. It can help you understand how to use the App, provide insights about your earnings and gig performance, and answer questions about your data. AI and automated functionality may also power other features within the Service, including Smart Capture and receipt recognition.

8.2 No Professional Advice

ALL OUTPUTS AND RESPONSES GENERATED BY GIGREAL AI OR ANY AI FEATURE ARE PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY. THEY DO NOT CONSTITUTE FINANCIAL, TAX, LEGAL, ACCOUNTING, EMPLOYMENT, INSURANCE, OR OTHER PROFESSIONAL ADVICE AND ARE NOT A SUBSTITUTE FOR YOUR OWN JUDGMENT OR FOR ADVICE FROM A QUALIFIED PROFESSIONAL. YOU SHOULD NOT RELY SOLELY ON AI-GENERATED CONTENT WHEN MAKING ANY SIGNIFICANT DECISION.

8.3 No Guarantee of Accuracy

GigReal makes no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of any AI-generated or automated content. AI responses may be inaccurate, incomplete, or unsuitable for your specific situation. You remain solely responsible for reviewing outputs and making your own decisions.

8.4 Conversation Logging and Data Sharing

When you use GigReal AI, your prompts and relevant account data are shared with third-party AI service providers acting on our behalf, subject to contractual and legal restrictions, to generate responses. AI conversation content is also logged through GigReal’s service infrastructure for operational purposes. Please review our Privacy Policy for full details on how your data is handled in connection with AI Features.

8.5 Prohibited Use of AI Features

In addition to the prohibitions in Section 10, you agree not to use AI Features to:

  1. Attempt to manipulate, “jailbreak,” or circumvent the intended behavior of GigReal AI;
  2. Generate harmful, abusive, discriminatory, misleading, or unlawful content;
  3. Submit another person’s personal information without their authorization;
  4. Conduct automated or bulk queries that impose unreasonable load on AI systems; or
  5. Resell, commercialize, or redistribute AI-generated outputs without GigReal’s prior written consent.

8.6 Availability

GigReal AI and other AI Features may be updated, modified, suspended, or discontinued at any time at GigReal’s sole discretion, with or without notice. GigReal has no liability for any modification or discontinuance of AI Features.

9. SMART EXPENSE CAPTURE AND SMART CAPTURE

9.1 Camera Access

The Smart Expense Capture feature requires access to your device camera. By enabling this feature, you grant GigReal permission to access your camera solely for the purpose of photographing receipts for expense tracking. GigReal will not access your camera for any other purpose.

9.2 On-Device Receipt Processing

Receipt images are processed on your device using Apple’s built-in optical character recognition (OCR) technology. No image data is transmitted to GigReal’s servers unless you affirmatively choose to save the expense.

9.3 Smart Capture — Screenshot and Image Recognition

In addition to camera-based receipt capture, Smart Capture may process screenshots or user-submitted images for trip identification and work-entry recognition features. Screenshots submitted through Smart Capture are not retained as standalone files on GigReal’s servers. However, trip details and metadata extracted during recognition processing — such as trip identifiers and related work information — may be logged for operational and product improvement purposes, subject to our Privacy Policy. If you choose to save a resulting work entry, that record is stored in your account.

9.4 User Control

Saving an expense or work entry is an affirmative action by you. You may delete saved expenses and associated receipt images from your account at any time through the App.

10. PROHIBITED CONDUCT

You agree not to:

  1. Use the Service for unlawful purposes or in violation of applicable law;
  2. Attempt to gain unauthorized access to the Service or any related systems, accounts, or networks;
  3. Upload or transmit viruses, malware, or other harmful code;
  4. Interfere with or disrupt the security, integrity, or performance of the Service;
  5. Impersonate another person or misrepresent your identity or affiliation;
  6. Use the Service to violate the rights of others, including intellectual property or privacy rights;
  7. Scrape, harvest, or mine data from the Service in violation of applicable law or these Terms;
  8. Use Smart Expense Capture or Smart Capture to submit fraudulent, altered, or unlawful content; or
  9. Use the Service in a fraudulent, deceptive, abusive, or harmful manner.

11. SUBSCRIPTION PLANS, TRIALS, AND CREDITS

11.1 Paid Features

Certain features of the Service require payment, subscription enrollment, or the use of consumable credits. Pricing and feature availability are presented to you at the time of purchase or within the App.

11.2 App Store Billing

If you purchase a subscription, trial, upgrade, or in-app item through the App, billing is handled through Apple’s in-app purchase system. GigReal does not directly collect or store your payment card information.

11.3 Trials

Some plans may include free trials or promotional access periods. Unless cancelled before the trial ends in accordance with Apple’s rules or the terms presented to you at signup, paid access may begin automatically. You are responsible for cancelling before the trial period expires if you do not wish to be charged.

11.4 Credits

Some subscription plans include consumable credits that may be used to connect third-party gig accounts or unlock specific features. Credits:

  1. Are limited to eligible features only and may not be used for any other purpose;
  2. Are non-transferable and have no cash value unless required by law;
  3. Do not roll over or accumulate beyond any limits stated at the time of purchase; and
  4. May be subject to additional terms presented within the App at the time of purchase or use.

Credits included in or purchased as part of a subscription plan may be forfeited upon cancellation or termination of that plan, to the extent permitted by law.

11.5 Renewals and Cancellation

Subscriptions automatically renew at the end of each billing cycle unless cancelled before the applicable renewal date. You are responsible for managing your subscription and cancellations through your Apple account settings. Cancellation takes effect at the end of the current billing period; you will retain access through the end of that period.

11.6 Refunds

Because all purchases are processed through Apple, refund requests must be submitted to Apple in accordance with Apple’s refund policies. GigReal does not issue direct refunds for App Store purchases except where required by law.

11.7 Price Changes

GigReal reserves the right to change subscription or credit pricing for future billing cycles. We will provide advance notice of any price changes. Your continued use of the Service after a price change takes effect constitutes your agreement to pay the updated price.

11.8 Taxes

You are responsible for any applicable taxes on your purchases. Apple may collect and remit taxes as required by applicable law.

12. PRIVACY

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, disclose, and protect your information, including in connection with AI Features, Smart Capture, analytics SDKs, and linked account data. Please read it carefully.

13. TERMINATION AND SUSPENSION

13.1 By You

You may stop using the Service at any time. If available, you may also delete your account through the App.

13.2 By GigReal

We may suspend or terminate your access to the Service, with or without notice, if:

  1. You violate these Terms or our Privacy Policy;
  2. Your use creates legal, security, or operational risk for GigReal or others;
  3. We suspect fraud, abuse, or unauthorized activity, including misuse of AI Features or Smart Capture; or
  4. We are required to do so by applicable law.

13.3 Effect of Termination

Upon termination, your right to use the Service ends immediately. GigReal has no liability to you for any suspension or termination. The following provisions survive termination: Sections 6.3, 6.4, 7.3, 14, 15, 16, 17, and any provisions that by their nature should survive.

14. DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. GIGREAL DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

GIGREAL DOES NOT WARRANT THAT:

  1. THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
  2. DATA IMPORTS, AUTOSYNC, NOTIFICATIONS, OR LINKED ACCOUNT FEATURES WILL ALWAYS BE AVAILABLE OR ACCURATE;
  3. SMART EXPENSE CAPTURE OR SMART CAPTURE WILL ACCURATELY RECOGNIZE ALL RECEIPT OR IMAGE DATA IN ALL CIRCUMSTANCES;
  4. AI OR AUTOMATED OUTPUTS WILL BE COMPLETE, RELIABLE, ACCURATE, OR SUITABLE FOR YOUR NEEDS; OR
  5. ANY DEFECTS WILL BE CORRECTED ON ANY PARTICULAR TIMELINE.

15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIGREAL AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, CREDITS, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE, THESE TERMS, ANY AI-GENERATED CONTENT, OR ANY INACCURACY IN SMART CAPTURE OR SMART EXPENSE CAPTURE RESULTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIGREAL’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO GIGREAL FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

16. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless GigReal and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

  1. Your use of the Service, including AI Features and Smart Capture;
  2. Your User Content;
  3. Your violation of these Terms or applicable law;
  4. Your violation of any third-party rights; or
  5. Your reliance on any AI-generated output from GigReal AI.

17. DISPUTE RESOLUTION; ARBITRATION

17.1 Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-laws principles.

17.2 Informal Resolution

Before filing any claim, you agree to first contact us at support@gigrealapp.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within thirty (30) days of receiving your written notice.

17.3 Mandatory Arbitration

Except for disputes that qualify for small claims court or claims seeking injunctive or equitable relief related to intellectual property or proprietary rights, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules (including the Consumer Arbitration Rules where applicable). The arbitration shall take place in New Jersey, or at such other location as the parties may mutually agree. Judgment on the award may be entered in any court of competent jurisdiction.

17.4 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND GIGREAL AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. If a court finds this waiver unenforceable as to a specific dispute, the arbitration provisions of this Section shall not apply to that dispute.

17.5 Exceptions

Nothing in this Section prevents either party from seeking relief in small claims court for eligible disputes or seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, or other proprietary rights.

18. APPLE APP STORE TERMS

If you access or download the App through the Apple App Store, you acknowledge that:

  1. These Terms are between you and GigReal, not Apple;
  2. Apple is not responsible for the App or its content;
  3. Your license to use the App is limited to a non-transferable license on Apple-branded products you own or control, subject to the Apple Media Services Terms and Conditions;
  4. Apple has no obligation to furnish maintenance or support services for the App;
  5. To the maximum extent permitted by law, Apple is not responsible for any product liability claims, legal compliance claims, or claims under consumer protection laws relating to the App; and
  6. Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to the App and may enforce them against you.

19. CHANGES TO THE SERVICE

We may modify, suspend, discontinue, or update all or part of the Service, including any AI Features, at any time and with or without notice, subject to applicable law. GigReal has no liability to you or any third party for any modification, suspension, or discontinuance of the Service or any of its features.

20. GENERAL PROVISIONS

20.1 Entire Agreement

These Terms and any policies or supplemental terms referenced herein constitute the entire agreement between you and GigReal regarding the Service and supersede all prior agreements or understandings.

20.2 Severability

If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

20.3 No Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision.

20.4 Assignment

You may not assign or transfer these Terms or any rights or obligations herein without our prior written consent. GigReal may freely assign these Terms as part of a merger, acquisition, reorganization, sale of assets, or by operation of law.

20.5 No Third-Party Beneficiaries

Except as expressly stated with respect to Apple in Section 18, these Terms do not create any third-party beneficiary rights.

21. CONTACT INFORMATION

If you have questions about these Terms, contact us at:

GigReal App LLC

New Jersey, USA

support@gigrealapp.com

22. ACKNOWLEDGMENT

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.