How do refunds and subscriptions work?

All GigReal purchases and subscriptions are billed through Apple, so subscription changes and refunds happen in Apple's system:

1. To cancel or change your plan: open iPhone Settings, tap your Apple ID, then Subscriptions, then GigReal.
2. To request a refund: go to reportaproblem.apple.com, sign in with your Apple ID, find the GigReal charge and choose Report a Problem.

We cannot issue Apple refunds directly, but if a charge looks wrong, message us - we are happy to help you figure out what happened.