Help CenterFix a Smart Capture misread
Trip Identifier & Smart Capture

Fix a Smart Capture misread

Smart Capture reads trip screenshots and turns them into earnings records. When it's not fully confident, the entry goes to a review queue instead of your log — and occasionally it reads a number wrong.

  1. Open your Smart Capture queue — entries waiting for review are flagged.
  2. Tap the entry, compare it to the screenshot shown alongside, and correct any field.
  3. Confirm, and it moves into your earnings like any other record.

If a misread already landed in your earnings, open the entry and edit it directly.

Blurry or cropped screenshots are the most common cause — full-screen captures right after the trip summary read best.

ON THIS PAGE
NEED MORE HELP?

Can't find what you need? Write to us — the team answers within a business day.

Contact support